Practical Knowledge Transfer for Professionals: Interview with Steve Trautman, author of Teach What You Know

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Abstract
Getting a new team member on board and up to speed can be as hard on the new guy as it is on the manager. Should this issue really be escalated? What's our primary success metric? Where's my desk? Steve Trautman talks to us about practical ways to get new team members up to speed faster using simple tools and minimal time investment.


What this is

Getting a new team member on board and up to speed can be as hard on the new guy as it is on the manager. Steve Trautman—a former Microsoft manager with first-hand understanding of these frustrations—talks to us about practical ways to get new team members up to speed faster. Learn the 7 steps in a better, faster ramp up, the two critical requirements for successful peer mentoring, and why everyone on your team should have a training plan.


Why it's useful

"Hi, welcome aboard! Um ... Go sit with Bob for a couple of hours. He'll show you the ropes." For many people, conversations like this are the beginning, middle, and end of their orientation to a new project assignment, or even a new job. Transferring knowledge from the one who knows it to the one who needs to is often a murky, inefficient task. So we were glad for the opportunity to talk to Steve Trautman about his July 2006 release, Teach What You Know: A Practical Leader's Guide to Knowledge Transfer Using Peer Mentoring.


How to use it

Read through this conversation transcript for detailed insights into Steve's peer mentoring techniques, and suggestions on how to get new team members up to speed in half the time with fewer demands on the team's subject matter experts.


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