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Resource Index > Book Lists > Organizational Processes

Organizational Processes


Implementing Project Management

Advanced Project Portfolio Management and the PMO: Multiplying ROI at Warp Speed, Gerald I. Kendall, PMP & Steven C. Rollins, PMP, J. Ross, 2003 ISBN 1932159029
Methods for high-value enterprise strategies and PMO implementation.

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Creating an Environment for Successful Projects, Robert J. Graham, Randall L. Englund, Jossey-Bass Publishers, 1997 ISBN 0787903590
Authored by two of the best known names in project management and packed with practical advice, tools, and examples, this hand-on resource outlines how to create and support an environment for successful projects in both large and small organizations.

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Developing Products in Half the Time: New Rules, New Tools, Second Edition , Preston G. Smith, Donald G. Reinertsen, John Wiley & Sons, 1997 ISBN 0471292524
An updated and expanded version of the original 1991edition, the book's premise remains solid: time is worth money, and if you quantify this value you can buy time wisely, often to enormous advantage.

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Financially Focused Project Management, Thomas Cappels, J. Ross, 2003 ISBN 1932159096
Strategies and methods for ensuring project profitability.

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Managing the Development of New Products: Achieving Speed and Quality Simultaneously Through Multifunctional Teamwork , Milton D. Rosenau, Jr. CMC, John J. Moran (Contributor), John Wiley & Sons, 1993 ISBN 0471291838
A real-world guide to accelerating speed to market by applying project management processes. Written by two of the top consultants in the product development field. Chapter topics include defining project goals, planning the project, work breakdowns and schedule estimating, organizing the team, monitoring tools, managing changes, completing the project, and more.

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Optimizing Human Capital with a Strategic Project Office, J. Kent Crawford and Jeannette Cabanis-Brewin, Auerbach Publications/Center for Business Practices, 2006 ISBN 0849354102
Explores the SPO's potential to transform an enterprise by making the most of people within an organization. "This volume provides an exhaustive review of topics such as the hiring, retention, measurement, training, and professional development of knowledge workers in project management. This book's chapters summarize the latest thinking regarding these issues and offer a model of how the best aspirations of workers can become reality through the medium of the SPO."

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Product Development, Success Through Product And Cycle-time Excellence (PACE), Michael E. McGrath, Michael T. Anthony, Amram R. Shapiro, Butterworth-Heinemann, 1992 ISBN 0750692898
Presents Product And Cycle-time Excellence (PACE), a revolutionary approach to achieving product excellence in benchmark time. PACE shows how to efficiently organize people, resources, and processes to dramatically improve financial results, strategic positions, internal morale, and customer satisfaction.

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Quantitative Methods in Project Management, John C. Goodpasture, J. Ross, 2003 ISBN 1932159150
Quantitative policies, methods and tools to use in making good project management decisions.

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Revolutionizing Product Development: Quantum Leaps in Speed, Efficiency, and Quality , Steven C. Wheelwright, Kim B. Clark (Contributor), Free Press, 1992 ISBN 0029055156
Drawing on six years of in-depth, worldwide research, the authors show how successful product development organizations are re-organizing around cross-functional project teams. Organizational learning and continuous improvement are also emphasized.

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The Software Project Manager's Bridge to Agility, Michele Sliger and Stacia Broderick, Addison-Wesley, 2008, ISBN 0-321-50275-2
When software development teams move to agile methods, experienced project managers often struggle—doubtful about the new approach and uncertain about their new roles and responsibilities. In this book, two long-time certified Project Management Professionals (PMPRs) and Scrum trainers have built a bridge to this dynamic new paradigm. They show experienced project managers how to successfully transition to agile by refocusing on facilitation and collaboration, not "command and control."
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Successful Software Process Improvement, Robert B. Grady, Prentice Hall, 1997 ISBN 0136266231
Another readable, common-sense guidebook from Robert Grady, this one helps create a core competency in software development. The "Plan, Do, Check, and Act" method helps software developers implement lasting software process improvement and helps them measure the value that such improvement adds to the organization.

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The Capability Maturity Model, Carnegie Mellon SEI, Addison-Wesley, 1995 ISBN 0201546647
This book is the standard reference work on the Capability Maturity Model (CMM), the landmark software development process guideline compiled by Carnegie Mellon's Software Engineering Institute. The CMM was developed to provide a framework for the continuous improvement of software quality.

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The Second Curve, Ian Morrison, G. Schmid, Ballantine Books, 1997 ISBN 0345407881
In this provocative book, the authors postulate that the pace of change is accelerating so fast that business leaders must stop focusing on the short term blur of current profits (the "first curve") and concentrate on the long run shifts in technology and the marketplace. This "second curve" of change is also accelerating at such a pace that new technologies, new customers, and new markets must constantly be tracked in order to adapt and thrive in the new order.

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Winning at New Products: Accelerating the Process from Idea to Launch , Robert G. Cooper, Perseus Press, 1993 ISBN 0201563819
This is the revised second edition of the classic work on how to design and implement product development processes that produce winning products. In this update, the author has incorporated more product development experiences and new practices, with an additional focus on speed to market and globalization.

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Virtual/Distant Teams

Achieving Project Management Success Using Virtual Teams, Dr. Parviz F. Rad and Dr. Ginger Levin, J. Ross, 2003 ISBN 1932159037
Success factors of a virtual project team and approaches for motivation, evaluation, and assessing team maturity.

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Knights of the Tele-Round Table: 3rd Millennium Leadership , Jaclyn Kostner, Ph.D., Warner Books, 1994 ISBN 1884040012
Using a humorous fictional story format, this book presents useful tips and advice on managing distributed teams.

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Managing Virtual Teams, Martha Haywood, Artech House, 1998 ISBN 0890069131
This well-researched book gives project managers insight to the complexities and requirements of managing geographically distributed teams. Topics include communication, team building, remote management skills, tool and technology aids, and more.

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Virtual Teams: Reaching Across Space, Time, and Organizations With Technology, Jessica Lipnack, Jeffrey Stamps, John Wiley & Sons, 1997 ISBN 0471165530
Two experts in organizational networking have created a "virtual team manual" to help organizations meet the challenges and avoid the pitfalls of geographically dispersed teams, with an emphasis on the dynamics of the cross-boundary team and enhancing personal communications electronically. Case studies from Eastman Chemical Company, NCR, Tetra Pak, and Sun Microsystems are included.

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Metrics

Practical Software Metrics for Project Management and Process Improvement , Robert B. Grady, Prentice Hall, 1992 ISBN 0137203845
This application-oriented book shows how to apply proven software metrics and methods to efficiently manage software development and maintenance, and to help boost productivity, efficiency, and quality of software projects at every stage of the process.

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Software Metrics: Establishing a Company-Wide Program , Robert B. Grady, Deborah L. Caswell (Contributor), Prentice Hall, 1989 ISBN 0138218447
A comprehensive guide on software metrics and metrics programs. The book documents one company's quest for a measurable, controllable software process. Intended for graduate-level courses in software engineering, software development, and software metrics.

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ISO 9000 and Regulatory

ISO 9000 Quality Systems Handbook , David Hoyle, Butterworth-Heinemann, 1998 ISBN 0750640243
This second edition includes the latest 1994 revisions to ISO 9000. Covers each of the individual requirements of ISO 9001. Includes a section on TQM.

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ISO 9000: 2000 -- New Requirements, 33 Requirements Checklist and Compliance Guide, Jack Kanholm, AQA Press, 1999 ISBN 1882711076
This is the third edition of the popular series by a licensed ISO 9000 auditor, updated for ISO 9000 - 2000. It includes systematic explanations of each regulation of the standard, and how to implement them in an organization.

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The ISO 9000 Handbook, Robert W. Peach (Editor), Irwin Professional Pub, 1996 ISBN 0786307862
Updated and expanded, this comprehensive guide covers ISO 9000, QS-9000, and ISO 14000. It provides detailed explanations and strategies for implementation. Includes a resource section (as of 1996 publication date) for software, registrars, publications, etc.

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Managing Multiple Projects

Advanced Project Portfolio Management and the PMO: Multiplying ROI at Warp Speed, Gerald I. Kendall, PMP & Steven C. Rollins, PMP, J. Ross, 2003 ISBN 1932159029
Methods for high-value enterprise strategies and PMO implementation.

Read a short review
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A New American TQM: Four Practical Revolutions in Management , Shoji Shiba, Alan Graham (Contributor), David Walden (Contributor), Productivity Press, 1994 ISBN 1563270323
A comprehensive reference on Total Quality Management and how to create a "learning organization" in which to implement TQM. Distilled from the authors' experiences at several American high-tech companies, the book contains ample case studies.

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Developing Products in Half the Time: New Rules, New Tools, Second Edition , Preston G. Smith, Donald G. Reinertsen, John Wiley & Sons, 1997 ISBN 0471292524
An updated and expanded version of the original 1991edition, the book's premise remains solid: time is worth money, and if you quantify this value you can buy time wisely, often to enormous advantage.

Read a short review
Buy the Book!


Leading Change, John P. Kotter, Harvard Business School Press, 1996 ISBN 0875847471
This book is a guide for completing lasting organizational paradigm changes by effecting the crucial step of behavior change throughout the organization. Kotter stresses the role of leadership in an eight-step process to effect substantive change.

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Leading Product Innovation: Accelerating Growth in a Product-Based Business , Marvin L. Patterson, John A. Fenoglio, John Wiley & Sons, 1999 ISBN 0471345172
This book helps managers understand the product innovation process, identify flaws in its operation, and implement improvements to restore the process to competitive levels of performance. Written for managers both familiar with product design and those new to this field, the book offers general principles, conceptual models, and real-life stories that will provide the reader with new tools for dealing with business performance issues.

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Managing the Design Factory: The Product Developer's Toolkit, Donald Reinertsen, Free Press, 1997 ISBN 0684839911
The author of Developing Products in Half the Time presents a toolkit for product developers, filled with guidelines, examples, and techniques. This readable book helps product developers to consistently hit the "sweet spot" of quality, cost, and time in developing any product.

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Optimizing Human Capital with a Strategic Project Office, J. Kent Crawford and Jeannette Cabanis-Brewin, Auerbach Publications/Center for Business Practices, 2006 ISBN 0849354102
Explores the SPO's potential to transform an enterprise by making the most of people within an organization. "This volume provides an exhaustive review of topics such as the hiring, retention, measurement, training, and professional development of knowledge workers in project management. This book's chapters summarize the latest thinking regarding these issues and offer a model of how the best aspirations of workers can become reality through the medium of the SPO."

Buy the Book!


Portfolio Management for New Products, Scott J. Edgett, Elko J. Kleinschmidt, Robert Gravlin Cooper, Perseus Press, 1998 ISBN 0201328143
The authors focus on the basics of portfolio management, how some companies fall short of effectively implementing those basics, and what can be done to improve their decisions about their investments in new products and technologies.

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Product Strategy for High-Technology Companies: How to Achieve Growth, Competitive Advantage, and Increased Profits, Michael E. McGrath, Irwin Professional Publishers, 1994 ISBN 0786301465
Hundreds of examples are used to show high-tech companies how to develop effective product strategies. Topics include product differentiation, globalization, and the effects of changing technology.

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Project Workout: A Toolkit for Reaping the Rewards of All Your Business Projects [Second Edition], Robert Buttrick, Financial Times, 2000 ISBN 027364436X
This second edition covers a wide range of project management topics in a concise, lucid, practical format. Contains dozens of checklists and "workout" templates on a CD-ROM.

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Revolutionizing Product Development: Quantum Leaps in Speed, Efficiency, and Quality , Steven C. Wheelwright, Kim B. Clark (Contributor), Free Press, 1992 ISBN 0029055156
Drawing on six years of in-depth, worldwide research, the authors show how successful product development organizations are re-organizing around cross-functional project teams. Organizational learning and continuous improvement are also emphasized.

Buy the Book!


Setting the Pace in Product Development: A Guide to Product and Cycle-Time Excellence , Michael E. McGrath (Editor), Butterworth-Heinemann, 1996 ISBN 075069789X
In this revision of the original PACE book, McGrath expands upon the Product And Cycle-time Excellence methodology with some all-new material. Topics include the Core Team approach to project organization, structured product development, and technology management. Includes contributions by PACE co-authors M. Anthony and R. Shapiro.

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Product Development Processes

A Discipline for Software Engineering, Watts Humphrey, Addison-Wesley, 1995 ISBN 0201546108
In this follow-on work to Managing the Software Process, Humphrey helps software practitioners develop the skills and the habits they will need in order to plan, track, and analyze large and complex projects more carefully and successfully.

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Debugging the Development Process: Practical Strategies for Staying Focused, Hitting Ship Dates, and Building Solid Teams , Steve Maguire, Microsoft Press, 1994 ISBN 1556156502
The author describes the sometimes controversial but always effective practices that enabled his software teams at Microsoft to develop high quality software on schedule.

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Dynamics of Software Development, Jim McCarthy, Denis Gilbert, Microsoft Press, 1995 ISBN 1556158238
A rich collection of stories and anecdotes by a practicing Microsoft software engineer. Packed with lessons learned and truisms on software development.

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Introduction to the Personal Software Process (SEI Series in Software Engineering) , Watts Humphrey, Addison-Wesley, 1996 ISBN 0201548097
Designed to give computer science students an early career introduction to the benefits of development process, this process primer is also aimed at practicing software engineers who wants to improve their development process skills.

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Managing High-Technology Programs and Projects, Russell D. Archibald, John Wiley & Sons, 1998 ISBN 047151327X
Presents a unified, practical, proven methodology for organizing and managing complex programs and projects. Packed with forms, illustrations, and detailed checklists.

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Managing Technical People: Innovation, Teamwork, and the Software Process (SEI Series in Software Engineering), Watts Humphrey, Addison-Wesley, 1996 ISBN 0201545977
Rich in advice regarding the special challenges of management in a technology environment. Topics include leadership, effective technical recruiting, and managing people in a software development cycle.

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Managing the Development of New Products: Achieving Speed and Quality Simultaneously Through Multifunctional Teamwork , Milton D. Rosenau, Jr. CMC, John J. Moran (Contributor), John Wiley & Sons, 1993 ISBN 0471291838
A real-world guide to accelerating speed to market by applying project management processes. Written by two of the top consultants in the product development field. Chapter topics include defining project goals, planning the project, work breakdowns and schedule estimating, organizing the team, monitoring tools, managing changes, completing the project, and more.

Buy the Book!


Managing the Software Process, Watts Humphrey, Addison-Wesley, 1989 ISBN 0201180952
Written by a leading scholar in software development process, this book lays the foundation for software process maturity and the subsequent work on the Capability Maturity Model. Though dated, this book is still a rich resource for those interested in the formation and foundation of CMM.

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Product Development, Success Through Product And Cycle-time Excellence (PACE), Michael E. McGrath, Michael T. Anthony, Amram R. Shapiro, Butterworth-Heinemann, 1992 ISBN 0750692898
Presents Product And Cycle-time Excellence (PACE), a revolutionary approach to achieving product excellence in benchmark time. PACE shows how to efficiently organize people, resources, and processes to dramatically improve financial results, strategic positions, internal morale, and customer satisfaction.

Buy the Book!


Rapid Development: Taming Wild Software Schedules , Steve C McConnell, Microsoft Press, 1996 ISBN 1556159005
A valuable collection of best-practices for creating realistic software schedules. The "Classic Mistakes Enumerated" section should be required reading for everyone involved in software development. Contains many useful case histories and examples.

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Safeware: System Safety and Computers , Nancy Leveson, Addison-Wesley, 1995 ISBN 0201119722
This book presents the state of the art of designing safety-significant electromechanical systems with an emphasis on computer software. Although the book was targeted for safety-critical system designers, it is highly relevant for any development organization trying to improve product quality.

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The Capability Maturity Model, Carnegie Mellon SEI, Addison-Wesley, 1995 ISBN 0201546647
This book is the standard reference work on the Capability Maturity Model (CMM), the landmark software development process guideline compiled by Carnegie Mellon's Software Engineering Institute. The CMM was developed to provide a framework for the continuous improvement of software quality.

Read a short review
Buy the Book!


The Mythical Man-Month: Essays on Software Engineering , Frederick P. Brooks Jr, Addison-Wesley, 1995 ISBN 0201835959
One of the classics of software program management, Brooks points out the nonlinear economies of scale in software development teams. The revised edition has four new chapters.

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The PDMA Handbook of New Product Development, Milton D. Rosenau (Editor), Product Development Management Association, John Wiley & Sons, 1996 ISBN 0471141895
A collection of articles by experts in new product development. Topics include new product development strategies, implementing a product development process, product architecture, development strategies, product launch, process ownership, product discontinuation, and more.

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The Product Development Challenge: Competing Through Speed, Quality, and Creativity , Kim B. Clark, Steven C. Wheelwright (Editor), Harvard Business School Press, 1995 ISBN 0875846092
Best-selling authors Clark and Wheelwright present a collection of the most compelling Harvard Business Review articles on how to achieve a competitive edge by excelling at product development.

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The Project 50 (Reinventing Work): Fifty Ways to Transform Every "Task" into a Project That Matters! , Thomas J. Peters, Knopf, 1999 ISBN 0375407731
The Project 50 is a simple and handy guide that provides 50 easy steps to help the modern businessperson choose the right project, find the right team, develop strategies for success, and ultimately know when it's time to move on.

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Winning at New Products: Accelerating the Process from Idea to Launch , Robert G. Cooper, Perseus Press, 1993 ISBN 0201563819
This is the revised second edition of the classic work on how to design and implement product development processes that produce winning products. In this update, the author has incorporated more product development experiences and new practices, with an additional focus on speed to market and globalization.

Buy the Book!

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Knowledge Management

Effective Learning Environments, Creating a Successful Strategy for Your Organization, Reza Sisakhti, American Society for Training & Development, 1998 ISBN 1562860925
The author shares two decades of experience in creating effective learning environments -- well-orchestrated opportunities for formal learning and information sharing.

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If Only We Knew What We Know: The Transfer of Internal Knowledge and Best Practice, Carla S. O'Dell, Nilly Essaides, Free Press, 1998 ISBN 0684844745
This guidebook helps managers create a process to identify, capture, and share across business units the best practices that exist within their own organizations. Based upon studies at dozens of organizations, the book includes analysis of several companies such as Amoco, Arthur Andersen, Buckman Laboratories, and Xerox.

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Learning Organizations, Sarita Chawla (Editor), John Renesch (Editor), Productivity Press, 1995 ISBN 1563271109
Written by 39 respected practitioners and scholars, this definitive collection of essays on creating and benefiting from learning organizations is rich in concept and theory as well as application and example.

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Ten Steps to a Learning Organization, Bernard Saunders, Peter Kline, Great Ocean, 1998 ISBN 0915556324
This is the guidebook for implementing effective learning programs in the emerging organizational paradigm of workers as thinkers and problem solvers, and not just producers. The book outlines a concrete plan for making organizational changes that encourage and enhance a learning culture.

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The Distributed Mind: Achieving High Performance Through the Collective Intelligence of Knowledge Work Teams , Kimball Fisher, Mareen D. Fisher (Contributor), AMACOM, 1997 ISBN 0814403670
The Distributed Mind is a study of the synergy that knowledge workers can achieve when they are organized into a single cohesive unit. Distilled from dozens of case studies, stories, and examples, this book provides insight on how to create effective knowledge work teams.

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The Fifth Discipline, Peter M. Senge, Doubleday, 1994 ISBN 0385260954
A discussion of "Learning Organizations" and the five disciplines that characterize them. The fifth, "system thinking", is the key to improving organizational effectiveness.

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The Knowledge Evolution: Expanding Organizational Intelligence, Verna Allee, Butterworth-Heinemann, 1997 ISBN 075069842X
This book is aimed toward those responsible for designing and implementing strategies for enhancing organizational knowledge. The book puts a framework on the organizational evolution that is occurring as knowledge workers turn theory into action to create high-performance organizations.

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Wellsprings of Knowledge, Building and Sustaining the Sources of Innovation, Dorothy Leonard, Harvard Business School Press, 1998 ISBN 0875848591
This book is about managing a company's strategic knowledge assets -- the knowledge and know-how that determines the company's ability to survive, adapt, and compete -- and identifying and nurturing the sources of these assets, the "wellsprings" of knowledge. The book's focus is on technology-based organizations.

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Working Knowledge: How Organizations Manage What They Know , Thomas H. Davenport, Laurence Prusak, Harvard Business School Press, 1997 ISBN 0875846556
An excellent overview of the important and elusive subject of knowledge management, delivering the core message that " the only sustainable advantage a firm has comes from what it collectively knows, how efficiently it uses what it knows, and how readily it acquires and uses new knowledge."

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PM Tools

The Complete Idiot's Guide to Project Management , Sunny Baker, Kim Baker, MacMillan Distribution, 1998 ISBN 0028617452
A light-hearted yet serious guide book for the beginning project manager, as well as a reminder resource for more experienced PMs. Chapters are organized by a typical set of project phases, from Project Initiation to "Will the Last One Out Please Turn Off the Lights". Includes a chapter on project management software tools. Packed with checklists.

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Microsoft Project 98: Step by Step (Step by Step Series), Catapult Inc, Microsoft Press, 1997 ISBN 1572316055
A step-by-step guide for self-paced study of Microsoft® Project 98, using real-world business examples. Contains references to books and web sites on project management.

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Microsoft® Project 98 For Dummies®, Martin Doucette, IDG Books Worldwide, 1998 ISBN 0764503219
A complete reference on Microsoft® Project 98, including both fundamentals and advanced subjects. Includes a CD-ROM containing example files with which you can practice.

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Microsoft Project 2000 Bible (Bible), Elaine Marmel, IDG Books Worldwide, 2000 ISBN 0764533193
Full of practical explanations of how to use Microsoft® Project 2000 in everyday business and project planning situations. Covers the entire feature set from an applications perspective. Includes CD-ROM (does not have trial version of Project 2000).

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Project Management Software Survey, Project Management Institute, Project Management Institute, 1999 ISBN 1880410524
This is a comprehensive guide to over 200 project management tools, comparing their features and performance. While relatively expensive, it may help narrow down choices and avoid expensive tool-purchase mistakes. Available from Amazon.com under the title "Project Management Software, 1998".

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Sams Teach Yourself Microsoft Project 2000 in 24 Hours, Tim Pyron, Sams, 2000 ISBN 0672318148
This is the fully updated and revised version of the Sams Project 98 guide. Aimed for the beginning user, the book includes an introduction to project management techniques.

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Teach Yourself Microsoft Project 2000, Vickey L. Quinn, IDG Books Worldwide, 2000 ISBN 0764534009
A step-by-step tutorial with a consistent well laid out format that gets you up and running fast on Microsoft® Project 2000. The Personal Workbooks at the end of each chapter help measure your self-learning progress.

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Career Development

From Engineer to Manager: Mastering the Transition, B. Michael Aucoin, Artech House, 2002 ISBN 1580530044
Most engineers will spend the majority of their careers as managers; this book provides the solid management grounding that their engineering degrees probably neglected.

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Please Understand Me: Character and Temperament Types, David Keirsey, Marilyn Bates, Prometheus Nemesis Book Co, 1984 ISBN 0960695400
A useful aid in teambuilding, this book helps you to identify and deal with different character and temperament types.

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The Project Manager's Survival Guide: The Handbook for Real-World Project Management, Donald Penner, Battelle Press, 1994 ISBN 0935470727
Packed with checklists, quick assessment tools, reminders and other helpful information, this book helps busy project managers stay on schedule.

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