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Action item dates not being taken seriously

We're keeping track of action items but no one seems to be taking them seriously. We review them and say we'll do them, but the dates often just get changed every week. What's the POINT?
The point of an action item list is to track discrete tasks which have been identified during project execution. Action item tasks may have been previously unknown or unplanned, or they might be too small to warrant a line in the schedule but nonetheless important enough to require team visibility.

Before labeling people as uncommitted, it's important to consider root causes for the action item delays, then address those root causes. So first, consider whether the right kinds of items are being tracked as actions, and whether the team understands why these dates are important. Next,…

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