Stress and "people problems" are often cited as causes of conflicts within projects. As the pace of development increases and product cycle times decrease, stress can mount to the breaking point and personalities can clash. In addition, perfectly reasonable structural and procedural issues can cause conflicts between stakeholders, scheduling conflicts, and force teams to choose between conflicting requirements. Conflict management is more than just refereeing fights. It's balancing all these competing interests and requirements to deliver a working product that satisfies the customer.
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