Tools for Teams: Beyond the Email Bottleneck

The paper requires a free Member account
Please log in to download the file. Don't have a log in? Register now, it's fast and free!
Log in to download this file

Username:  
Password:  



Abstract
The spec you're supposed to review has gone missing; there are three different versions of the project plan floating around and the remote team doesn't have any of them. Clearly, email is not enough. It's time to take the tools management process seriously.


What this is

Collaboration is central to team work—reviewing deliverables, communicating status, dealing with issues—but it doesn't come easily. This paper by Tony Christopher of Digital Places proposes that the solution to these frustrations lies not just in the tools, but in how the organization goes about implementing them, and how seriously they take the tools management process.


Why it's useful

Talk to team members from any given project long enough and the same frustrations are heard again and again: "I can't find that spec I'm supposed to review." "Where's the latest version of the project plan?" "Our remote team members aren't getting all the docs!" These cries are obvious signs that email is not enough. Valuable knowledge and needed information is too often buried in widely scattered inboxes where it can't be found, let alone transmitted for the benefit of future projects.

As an alternative, this paper outlines a five step approach toward creating a Networked Tools System that will allow organizations to truly capitalize on networked tools, instead of ending up with a robust but unused server-based repository.


How to use it

  1. Read the paper for ideas and examples of project issues that are similar to what your organization often experiences. (Sometimes, it's just nice to know you're not alone.)
  2. With this perspective, draft your own high-level tools plan, using the Overview of Features/Capabilities on page 10 of the paper.
  3. Once you have a plan you feel comfortable with, begin lining up support and resources for the selection and operation your tools system. Typical roles and a plan of action for selecting and implementing the right tool(s) are suggested on pages 7-8.

About the Author
Tony Christopher is the principal and founder of Digital Places, a consulting firm in Silicon Valley, CA focused on collaboration and knowledge management solutions. He has led collaboration and knowledge management programs for Apple Computer, NASA, and the FAA. His unique expertise combines technology depth in web applications with business depth in organizational processes. He can be reached at tony@digiplaces.com.

The paper requires a free Member account
Please log in to download the file. Don't have a log in? Register now, it's fast and free!
Log in to download this file

Username:  
Password:  





Related Items
PM Software Tools Evaluation
A checklist used during the evaluation of project management software to help get to the short list of evaluation candidates. This checklist helps you document what features are important to your PM process, as well as keep track of which software packages have which features.

Implementing an Enterprise Portfolio Management System for IT and Beyond
What does it really take to enjoy a successful PPM installation? Review one company's processes and lessons learned in this detailed case study, which reports on details like process requirements, training gotchas, and how to recruit executive support.




©Copyright 2000-2017 Emprend, Inc. All Rights Reserved.
About us   Site Map   View current sponsorship opportunities (PDF)
Contact us for more information or e-mail info@projectconnections.com
Terms of Service and Privacy Policy

Get Our Newsletter
Get our latest content delivered to your inbox, every other week. New case studies, articles, templates, online courses, and more. Check out our Newsletter Archive for past issues.

Follow Us!
Linked In Facebook Twitter RSS Feeds

Got a Question?
Drop us an email or call us toll free:
888-722-5235
Learn more about ProjectConnections, our contributors, and our membership levels and product options.