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How-To Mini-Courses > Dealing With Conflict

Dealing with Conflict

Michael Aucoin
Presented by Michael Aucoin, President of Leading Edge Management
MP3 download
17.4mb .zip
1 PDU (Category A)

We're a great team… except for the fights.
Even the best teams are not devoid of conflict! A strong team may simply have normal disagreements over project decisions; a weaker team may experience a range of style and communication conflicts. Either way, conflict management skills are important to the team, to the people on the team, and to the team leader trying to steer everyone toward the objectives management expects you to accomplish together (whether you want to or not).

This course by Mike Aucoin, author of Right-Brain Project Management, covers how to prepare for typical sources of conflict and deal with them constructively and quickly, before they damage the team or your chances of project success. You don't have to get along every single minute of the day, but you do need to identify and disarm potentially destructive conflicts before they undermine your work. 1 PDU

Related Items on ProjectConnections
Want to learn more about resolving conflicts on your projects? Check out these resources elsewhere on the site. (Premium subscription may be required to view these resources.)

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