How-To Mini-Courses > Staying In Touch and Staying In Sync: Planning Project Communication

Staying In Touch and Staying In Sync: Planning Project Communication

DeAnna Burghart
Presented by DeAnna Burghart,
52-minute session
MP3 download
11mb .zip
1 PDU (Category 3)

I Don't Want to Leave Anyone Out…

Planning a project is a job and a half, so why would you sign up for yet another plan? How about making sure that you're talking to everyone who needs to know, when they need to know, about what they need to know.

You know that awful sinking feeling you get when you realize a key design component was left out because no one thought to talk to the customer service reps? Or the panic that comes from seeing two different revision numbers on designs during a review meeting? How about the frustration of getting midnight phone calls on minor issues, while major roadblocks are left to fester until the next monthly meeting? Actively planning your project communication can help your team steer clear of problems like these.

This course guides you through the process of developing your own project communication plan by focusing on key elements like who, what, when, and how, rather than how many pages of documentation you should generate. This isn't about paperwork and bureaucracy, it's about how to be sure your team members are working together and keeping stakeholders informed–efficiently, effectively, and practically. It's about staying in touch and in sync, so your project doesn't run away with you.

  • When you've finished this course…
    • You'll know the key elements of an effective communication plan–whether it's five pages long or a 3-line emailed memo
    • You'll have confidence that you can identify all of your project's stakeholders, even if they don't show up in the upper reaches of the org chart
    • You'll be able to choose the right kind of communication plan format for your project's size–whether it's small, medium, or mammoth
    • You'll be able to draft a communication plan for your project, even if it has already started, to keep your team members and stakeholders in touch and in sync

  • Included in this download:
    • Course recording by DeAnna Burghart of
    • A sample communication plan for you to follow along during the course and adapt for your own projects
    • 4 related report examples to help you think through the right kind of communications for your project's circumstances
    • A complete course transcript
    • A quiz with instructions for receiving 1 Category-3 PDU upon completing the course

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