"It was a dream of a project, everything was well documented (I thought), everyone on the team knew that they were doing, it was all fitting into place so well, the video switching boards and software development were the only unknowns." Well, that, and whether the team could do three months of work in six weeks. It was all just a bit too simple...
What this is
A mini-case submitted in the aftermath of our 2007 Project Horror Story Contest. This amusing and all-too-believable story recounts how one telecommunications project team did everything right ... according to two different, conflicting, sets of documentation.
Why it's useful
Sometimes, it's just nice to know you're not alone -- this sort of thing happens to everyone once in a while.
How to use it
Spend 10-15 minutes reading this mini-case to learn how the error happened, and how they fixed it.
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