How do I get to the right set of requirements?

Business stakeholders sometimes ask us to duplicate what already exists. Sometimes, a close copy of the existing solution is enough. But, more often, the best solution requires that we change the status quo to achieve greater efficiency, make things work faster, cleaner, or cheaper, etc. Projects are rarely started to keep things working exactly the way they are today.

If staying with the status quo poses a risk—for example, if it might lead to a missed opportunity to improve a process—you may have to help your business stakeholders better understand their needs. Consider asking some of the following time-tested questions…

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