If your project managers are swimming in an impossible sea of schedule maintenance and tracking tasks, you may want to consider assigning the detail-oriented, analytical, time-intensive tasks to controllers. This whitepaper from PM Solutions describes one approach to achieving this split.
What this is
This paper by Robert Wourms of PM Solutions discusses an emerging role in project management—the Project Controller—that some organizations are using to free up project managers for more strategic work. It includes comparisons of proposed complimentary project manager and project controller roles, proposed duties, and suggested qualities for a good controller, as well as advice for building a business case for the shift of functions.
Why it's useful
Project management is about more than charts and controls. Project managers in modern organizations need "an ever-expanding arsenal of skills, especially 'soft' or interpersonal skills." But you can't be all things to all people. Reassigning the more detailed, time-intensive, analytical tasks leaves project managers free to lead their team (or teams) and focus on strategic objectives.
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